1. Frame your challenge succinctly
What problem or need are we solving? As you gather data on the problem bring as many diverse perspectives as possible without allowing the process to get stuck in paralysis.
Your role: encouraging all perspectives without fear.
2. Idea creation
What is the sea of possibilities? While focusing on the original problem or need comprise a list of everything without prematurely tossing out what failed or was too risky in the past. Do not allow tactical or granular issues to prevent putting something on the list.
Your role: This is a time for courage and humility. Your team may know more than you do on how to solve the challenge.
3. Develop your plan
Include needed timing, tools, technology, training, budget, organizational shifts and impacts that will need to occur, approval points, disruptions internally and externally.
Your role: Stay open, adaptive, and supportive of all changes or refinements. Seek to understand the why behind the changes before making them to your plan.
4. Pilot Execution
Pilot your plan in a small controlled environment.
Your role: Keep the team focused on solving the original challenge without getting stuck on tangents. Stay on plan. Over communicate to the organization what the pilot is and is not and its progress. Engage the team to track what comes up-the pros and the cons. Build both back into your plan.
5. Celebrate
What was learned? What you would do differently the next time? Who were the heroes?
Your role: Setting the team for the next innovation without fear of failure.